Telecom
Network and service faults, read across every layer at once.
A service outage can start in the network, the platform or a change made an hour earlier. Pindot reads logs, databases and change records together and names the one that moved first.
Where an incident here runs
Pindot reads every one of these systems, with read-only access.
- Network and gateway logsRead-only
- Service platformsRead-only
- Billing and mediationRead-only
- Change recordsRead-only
What you need from us
What telecom needs, and how Pindot meets it.
Three things every team we talk to asks for first. Each answer links to where we promise it in full.
- 1
One timeline across teams
Network, platform and application teams each prove their own layer is healthy while the outage runs on.
How Pindot meets it Pindot lines up what happened across every connected system on one timeline, so the conversation moves from opinion to record.
Use cases by team - 2
Notice before customers do
By the time complaints arrive, the fault has been live for minutes.
How Pindot meets it Pindot learns each source's usual level and flags the one that moves away from it.
On-call and operations - 3
The change behind it
Most faults follow a change, and the hardest question is which one.
How Pindot meets it Pindot reads your change records alongside everything else and names the change that lines up with the failure.
Change management
Stop digging through logs at 2am.
Bring a real incident from your own systems. We will show you how Pindot finds the cause, and where every piece of evidence came from.